
Biotope Aliment Sante is a fast-growing health food and natural products store located in Vaudreuil-Dorion that offers its employees a competitive salary in a serene, zen and safe environment.
It is a charming and warm place, run by a husband-and-wife team that offers personalized service for clients who prefer to buy from local and regional artisan companies in Quebec. We take great care of our clients and employees alike.
General Store Clerk/Cashier
Responsibilities:
Cashier:
- Provide exceptional customer service
- Greet customers with good humour and attention
- Answer phone calls and take phone messages during less busy periods at the cash register
- Manage cash and payments
- Ensure the cleanliness of the cash register and surrounding areas
Store Clerk:
- Receipt of goods
- Filling and maintenance of the grocery and therapeutic departments
- Shelving of products.
- Verification of expiry dates
- Product rotation control
- Facing
- Cleaning and disinfection of the store
- 10% other related tasks
Requirements:
- Ready to work day/night or weekends
- Bilingual, French and English
- Enthusiastic team player, a strong sense of ethics and exceptional customer orientation
- Punctual and meticulous
- Able to spend several hours standing
- Knowledge of point of sale systems as an asset
Supplements & Natural Health Products Advisor
Location: Vaudreuil-Dorion (in-store)
Employment Type: Part-time or Full-time – Flexible schedule
Position Summary
Are you passionate about natural health and enjoy helping people? Biotope Health Foods is looking for a Supplements & Natural Health Products Advisor to provide personalized, professional, and friendly service to our customers. You will play a key role in the customer experience and in promoting our natural health products.
Key Responsibilities
- Advise customers on supplements and natural health products, including dosage
- Recommend tailored solutions and complementary products
- Receive, stock, and rotate products
- Maintain a clean, organized, and appealing work environment
- Contribute to sales goals and customer loyalty
Candidate Profile
- Minimum of 1–2 years of experience in natural health products
- Education or training in naturopathy, homeopathy, or herbal medicine (an asset)
- Excellent customer service and communication skills
- Positive, dynamic, and eager to learn
- Ability to work as part of a team
- Bilingual (French & English) required
Why Join Biotope Health Foods?
- Human-centered and respectful work environment focused on well-being
- Well-established company in the natural health industry
- High-quality products and a loyal customer base
- Opportunities for professional growth and continuous learning
- Opportunity to offer private consultations if certified
Benefits
- Starting salary from $18.00/hour, based on experience
- Flexible schedule
- Ongoing training (webinars and product education)
- Employee discounts
- Stable and rewarding work environment
Would you like to make a difference in people’s well-being while growing in a stimulating environment? Apply today!
Administrative Assistant
JOB DESCRIPTION
Are you versatile, cheerful, detail-oriented, resourceful and show initiative?
Are you looking for a new challenge, a quick study, do you think of yourself as someone who likes to help others, a team player?
Then you're the person we’re looking for!
Our search will stop on someone who wants to invest in a long-term business that believes in helping its community by providing organically sourced food and natural supplements to achieve better health and wellness.
Your role is key to ensuring the ongoing success of our team. You are recognized for your ability to:
Duties and Responsibilities:
- Respond to customer inquiries by email and phone
- Provide the necessary information on the different products
- Providing secretarial and administrative support services
- Processing supplier invoices
- Preparing purchase orders
- Managing incoming phone calls professionally and redirecting calls to the appropriate person
- Filing documents according to existing policies
- Responsible for office supplies inventory
- Updating the client directory
- Good organizational, planning and priority management skills
- Attention to detail
- Must be bilingual in French and English, written and spoken
- Ability to organize and maintain files and records, ensuring they remain updated and are easily accessible
- Friendly and knowledgeable when answering the phone, taking messages or redirecting calls to the appropriate department
- Skilled in the use of office equipment such as photocopiers, printers, etc
- Excellent computer skills in word processing, excel, outlook, internet
- Good typing skills
- Willing to perform various office/store duties, as assigned
- Punctual and meticulous
- Knowledge of point-of-sale systems as an asset
- Great team player with strong ethics and exceptional customer service
Posting: Full time - 30-35h
Salary : To be discussed
Store Receiver
Responsibilities
- A person who takes accountability to make sure that all merchandise is received, scanned and proper pricing tickets are placed accordingly.
- Receive incoming store orders quickly and efficiently. Rotate goods upon receipt.
- Do a daily cleaning in the fruit and vegetable area.
- Monitor expiration and sale dates as needed.
- Ensure that incoming orders match the purchase order – quantities, product, etc.)
- Check all products received to make sure they are none missing, good quality, with no damages or spoilage.
- Responsible for scanning and verifying all received products and verifying against purchase orders/invoices.
- Maintain accurate product inventory and stock the store accordingly.
- Responsible to coordinate fellow store clerks to ensure the continuous flow of placing products on the sales floor with direction from our management team.
- Assists in the training and development of associates as needed.
- Responds to and directs customers as needed.
- Assist in the Returns and client reservations.
- Will be required to contact customers regarding special orders on the occasion.
- Maintains general cleanliness of receiving area, which may include but is not limited to the garbage and recycling collection/disposal, according to Biotope policy.
- Ensures that the shelves of the store are well presented.
- Keep all surfaces, refrigerators, freezers, basements, and reception areas, are always clean and tidy.
- Alert management/office of any items that are not scanning, unable to receive or have other issues etc.
- Responsible to check all communications for information (bulletin boards, email, google drive
- etc.).
- Has a complete understanding of all company policies and procedures related to this position,
- Identifies and communicates suggestions for improvements in the store and surrounding areas.
- Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment.
Qualifications
- A high school diploma or equivalent qualification is required.
- A minimum of 1 year of experience in working in a similar field; grocery or receiving goods and/or managing stocks.
- Punctual
- Experience in customer service is essential.
- Detail-oriented, organized, and trustworthy.
- Good communication, courteous.
- Ability to work long hours.
- Able to lift heavy objects minimum of 60 pounds, stand for a long period regularly, do repetitive tasks and work in cool areas.
- Ability to make decisions related to all aspects of receiving that follow Biotope guidelines.
- Capacity to work independently and ask questions when needed.
- Work in constant changing of temperatures.
- A significant output of physical effort is required through lifting, bending, pulling, twisting, etc.
Posting: Full time - 30-40h
Salary: 15.25$ plus as per experience
Biotope is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all qualified individuals.
Please send your CV to guylaine@biotopesante.com.